To Maintain Freshness - We only ship cookies to the following states listed below. To these states: AL,AR,CT,DC,DE,GA,IL,IA,IN,KY,MA,MD,MI,MN,MO,MS,NC,NJ,NY,OH,PA,RI,SC,TN,VA,WI,WV,VT
Ordering
Can I ship to multiple addresses? For multiple recipient shipping addresses, please contact us at info@cookieglass.com or call 614-775-9369.
Do you offer discounts for large quantities? Yes. We work with event planners and corporate accounts and offer discounts on larger quantities. Please call (614-775-9369) or contact us via e-mail info@cookieglass.com for details.
Can you bill my company for company orders? Yes. We'll forward an invoice pay by check or credit card.
How do I know my on-line order was received by your company? You'll receive a confirmation email and a tracking number for your FedEx shipment.
Shipping
What days do you ship and Where do you ship? We ship nationwide Monday - Wednesday to insure that your cookies are fresh. Shipping from Columbus, Ohio. To these states: AL,AR,CT,DC,DE,GA,IL,IA,IN,KY,MA,MD,MI,MN,MO,MS,NC,NJ,NY,OH,PA,RI,SC,TN,VA,WI,WV,VT
If I don't hear from the person I sent the cookies to, can I trace the package? Yes. You'll receive the FedEx tracking number via email.
What is your breakage policy? We have customized packaging for our cookie glasses that provides the maximum protection during shipment; however, in the event of a breakage, please contact us at info@cookieglass.com or call 614-775-9369. We will replace any broken glass at no cost.
Can I specify an exact shipping date? Yes - Please call (614-775-9369) or contact us via e-mail info@cookieglass.com. We can accommodate your requested shipping date, but unfortunately FedEx can not guarantee an exact delivery date.
Products
How long will our cookies retain their quality and freshness? If our cookies are stored in an airtight container they should remain fresh for 2-3 days. Keeping our cookies fresh should not be a problem as they seem to disappear once they are tasted.
Can our cookies be frozen? Although our cookies are baked fresh the morning they are shipped, we do not use any preservatives. If you are not going to eat them in a few days, we suggest you freeze them and thaw them out at a later date.
What if I have allergies? For those who have allergy concerns, our products may contain these following allergens: eggs, wheat, soy beans, tree nuts, milk. May contain trace amounts of peanuts.
Sweets Worth Toasting Ordering and Shipping Information
Cookie Glass, LLC | Sweets Worth Toasting | Contact us
Cookie Glass is inspected and licensed by the State of Ohio, Department of Agriculture Division of Food Safety.
Cookie Glass LLC - Sweets Worth Toasting Home Baked Goods in Elegant Stemware Blacklick, OH 43004 P: 614.775.9369 E: info@cookieglass.com
To Maintain Freshness - We only ship cookies to the following states listed below. AL,AR,CT,DC,DE,GA,IL,IA,IN,KY,MA,MD,MI,MN,MO,MS,NC,NJ,NY,OH,PA,RI,SC,TN,VA,WI,WV,VT